Terms of Use

Welcome to Melodo. These Terms of Use (the “Terms”) are an agreement between you and Hanna Freitag, the independent developer who makes and runs Melodo (“we”, “us”, “our”). They apply to the Melodo apps for iPhone, iPad and Android, to the website at melodo.app and the web app on it, and to every song, page and service that comes with them (together, the “Service”).

By creating an account, making a purchase or otherwise using the Service, you agree to these Terms and to our Privacy Policy, which explains what data we process and why. If you do not agree, please do not use the Service.

In short. You describe a song, AI makes it, and it is yours to use — personally or commercially. Songs are paid for with credits. A subscription refills credits every week; a credit pack is bought once. A song that fails costs nothing. Please don’t use Melodo to hurt anyone, copy anyone’s voice or break anyone’s rights. This summary is for convenience; the full Terms below are what count.

1. Who can use Melodo

You must be at least 13 years old, or older if your country sets a higher minimum age for using online services on your own. If you are under 18 (or the age of majority where you live), you may use the Service only with the permission of a parent or legal guardian, who agrees to these Terms on your behalf and is responsible for your use, including any purchases.

You may not use the Service if you are barred from doing so under the laws that apply to you.

2. Your account

To make songs you sign in with Apple, with Google or with a link we email to you. One account belongs to one person. Keep access to your sign-in method secure: whoever can open your email or your Apple or Google account can open your Melodo account, and you are responsible for what happens in it.

Your account, your songs and your credits are the same on every platform where you sign in with the same account.

The welcome credits a new account receives are one per person and one per mailbox. Creating extra accounts — with address aliases, disposable email services or otherwise — to collect them again is not allowed, and accounts created that way may not receive them.

You can delete your account at any time: in the app under Settings → Delete account, or on the web under Account. Deletion is permanent. It removes your profile, your songs and their shared pages, your Community profile, likes and comments, and any remaining credits, and it cannot be undone. Your @tag (section 9) stays reserved for 30 days after deletion, so that no one can take it straight away, and is then released. Deleting your account cancels a subscription bought on the web, but it does not cancel an App Store or Google Play subscription — cancel that in your Apple or Google account first, or you may continue to be charged.

3. What the Service does

You describe a song — or paste your own lyrics — choose a style, a voice and the language it is sung in, and the Service composes a track with vocals (or an instrumental), writes out the lyrics that were sung, gives it a title and draws a cover image. Templates can ask you a few questions and write the description for you.

The music, lyrics, titles and covers are produced by artificial intelligence models run by third parties, currently Google (Lyria and Gemini models on Google Cloud Vertex AI) and, for some modes, Mureka. Please understand what that means:

Results vary. The same request can produce very different songs. A song may not follow your description, your chosen style, voice or language, or your lyrics exactly — a line can be skipped, repeated or changed in the singing.
Lyrics are transcribed as best we can. We listen to each finished track with another AI model to write out what was actually sung. The written lyrics can still differ from the recording.
Requests can be declined. The AI models apply their own safety filters, which sometimes refuse harmless requests. When a request is refused, we may automatically rephrase your description or style, or make small line-by-line edits to your lyrics, and try once more. A song made from edited lyrics is marked as such, and your original text is kept. If a song still cannot be made, no credits are taken.
Songs may resemble existing music. AI models learn from large amounts of existing music. We cannot promise that a song will not sound similar to an existing work or to a song made for another user.
Audio is watermarked. Songs made with Google’s models carry an inaudible SynthID watermark that identifies them as AI-generated.

We keep improving the Service, so features, models, styles, languages, song lengths and limits may change, and some features may be available only on some platforms. To keep the Service fair and affordable we apply usage limits — currently up to 20 songs per account per day — and we may adjust them.

4. Credits

Songs are paid for with credits. The number of credits a song costs is shown before you create it — currently 10 credits for a standard song; other modes, where offered, show their own price.

When you start a song, its credits are reserved. They are used only when the song is delivered. If the song fails for any reason — including a refusal by the AI model — the reserved credits are returned automatically.
Subscription credits are added every week while your subscription is active. They do not carry over: each week your weekly credits are refilled to your plan’s amount, and unused weekly credits from the previous week are not added to it. They end when your subscription ends.
Purchased credits (credit packs) do not expire while your account exists. When you make a song, weekly subscription credits are used before purchased ones.
Welcome and promotional credits are a gift. We may withdraw them if they were obtained in breach of these Terms.
Community reward credits (section 9) do not expire while your account exists, like purchased credits, but they are a reward, not a purchase: they are not refundable, and we may withhold or remove them if they were obtained in breach of these Terms.

Credits are a licence to use the Service, not money. They have no cash value, cannot be exchanged for money, transferred to another account, sold or given away, and are not refundable except as described in section 5 or where the law requires. Credits are lost when your account is deleted or terminated. We may change the number of credits a song costs; the change applies to songs started afterwards, never to a song already in progress.

5. Subscriptions, purchases and refunds

Where you pay. You can buy a subscription or credits through the Apple App Store, Google Play or our website. App Store and Google Play purchases are processed and billed by Apple or Google under their terms. Website purchases are processed by Stripe; for purchases made through Stripe’s Managed Payments service, Stripe or its affiliate acts as the seller of record, and the terms shown at checkout also apply. We never see or store your full card details. Prices are shown before you pay; taxes may be added at checkout depending on where you live.

Plans. Melodo currently offers a weekly and a yearly subscription. Each one gives you a set number of credits every week and access to all features. The current plans, prices and weekly credits are shown in the app and on our Pricing page.

My voice. My voice (see section 6) is paid for per purchase, not as a subscription. Each purchase lets you create your voice and re-record it once; after that — or after you delete your voice — creating a new one requires a new purchase. What you have bought does not expire and belongs to the Melodo account you bought it with, on any device you sign in to. Purchases are refunded under the same rules as other purchases below; a refund takes back whatever that purchase included and has not been used, and My voice stops working once no paid purchase is left.

Automatic renewal. A subscription renews automatically at the end of each period, and you are charged for the next period, until you cancel. On the App Store and Google Play, cancel at least 24 hours before the current period ends to avoid the next charge. Cancelling stops future renewals; your subscription, and its weekly credits, stay active until the end of the period you have already paid for.

How to cancel.

App Store: Settings → [your name] → Subscriptions on your iPhone or iPad.
Google Play: Play Store → Payments & subscriptions → Subscriptions.
Website: Account on melodo.app.

Deleting the app does not cancel a subscription.

Introductory offers. Where a discounted or free first period is offered, its terms are shown before purchase. Unless you cancel before it ends, the subscription continues at the regular price. Offers are generally available once per person.

Changing plans on the web. A change between website plans takes effect at your next renewal, not in the middle of the period you have paid for.

Price changes. We may change subscription prices. You will be told in advance as the App Store, Google Play or our website require, and a new price applies only from a renewal after the notice. If you do not agree, you can cancel before it applies.

Refunds.

App Store purchases are refunded only by Apple, under Apple’s policies: reportaproblem.apple.com.
Google Play purchases are refunded under Google Play’s policies, through Google Play or by contacting us.
Website purchases: write to us within 14 days of the charge. We will refund a credit pack none of whose credits have been used, and a subscription charge if none of that period’s credits have been used. Otherwise we consider requests in good faith, for example where a technical fault on our side kept you from using what you paid for. A refunded credit pack’s credits are removed from your balance.
Songs that fail are not charged, so there is nothing to refund. If a delivered song is technically defective — for example silent or corrupted — write to us and we will return its credits.

Right of withdrawal (EU, UK and similar). Credits and subscriptions are digital content and services supplied immediately. By buying them, you ask us to begin supplying them straight away, and you acknowledge that you lose any statutory right to withdraw from the purchase once supply has begun — once credits are added to your account — to the extent the law allows. This does not affect your rights if something you paid for is faulty or not as described.

6. Your content

“Your Content” means what you give the Service: descriptions, style notes, lyrics, titles, and answers to template questions. You keep all rights you have in Your Content.

You give us a worldwide, non-exclusive, royalty-free licence to host, store, copy, process and transmit Your Content — including sending it to our AI providers and rephrasing it as described in section 3 — only as needed to run, secure and improve the Service for you, and to display it where you choose to share it. This licence ends when you delete the content or your account, except for copies we must keep to comply with the law or to resolve a dispute.

You promise that you have the rights to Your Content and that using it with the Service does not break the law or anyone’s rights. In particular, do not paste lyrics written by someone else unless you are allowed to use them.

My voice. With the My voice purchase you can record yourself singing in the app and have your songs sung in a voice made from that recording (a “voice model”), which our provider Mureka creates for us. By sending a recording, you confirm that:

it is your own voice, recorded by you in the app, and no other person’s voice — live or played from a device or recording — can be heard on it;
you consent to the recording being processed as our Privacy Policy describes, including by Google (to check it) and by Mureka (to make the voice model).

Your recording and voice model are used only for songs you ask for in your own account — never for anyone else’s songs, to identify you or to train AI models. A voice model sounds like you but is not an exact copy, and everything in section 3 about results varying applies to songs sung in it. Each purchase includes turning two recordings into a voice model — your first and one new recording; another voice, including one made after you delete yours, needs a new purchase (see section 5). You can delete your voice in the app at any time: our copy of the recording is deleted and the voice model is not used again, while songs already made with it stay in your library until you delete them.

7. Your songs

“Songs” means the audio, lyrics, titles and cover images the Service produces for you.

They are yours to use. As between you and us, we assign to you any rights we have in your Songs. Subject to these Terms, you may use your Songs for any lawful purpose, personal or commercial — keep them, share them, play them at events, put them in your videos, podcasts and ads, and release them on streaming services — with no fee and no credit to us required.

Please also understand:

No guarantee of copyright. In many countries, material generated by AI without enough human creative input is not protected by copyright. We do not promise that you can register or enforce copyright in a Song, or stop others from using similar material.
Not exclusive. Other users may receive songs, lyrics or covers that are similar to yours, especially from similar requests. You may not use Content ID or any other content-identification or takedown system to claim rights in a Song against us or against other users’ similar songs, and you may not claim a Song infringes your rights because it resembles something the Service made for someone else.
Your responsibility. You are responsible for how you use your Songs, including following the rules of the platforms and distributors you release them on, many of which require AI-generated music to be disclosed. Do not remove or tamper with the SynthID watermark, and do not present a Song as performed by a real, identifiable artist.
We keep a copy to run the Service. We store your Songs so you can play, download and share them. We do not sell your Songs, do not use them in our marketing without your permission, and do not use Your Content or your Songs to train AI models. Our AI providers process them under terms that do not let them use them to train their models either.

8. Sharing and public pages

When you choose Share link, we create a public page for the Song on melodo.app with its title, cover, lyrics and audio. Anyone with the link can open, play and download it, and public pages may appear in search engines. On the website you can also put a Song in the Community (section 9), which lists it publicly for everyone to find. You can stop sharing at any time; the page then disappears from our site and the Song leaves the Community, but we cannot remove copies other people or services have already made.

Sharing a Song does not transfer any rights in it to the people you share it with.

9. The Community

The Community on our website (melodo.app/community) is a public feed of Songs that the people who made them chose to put there. Putting a Song in the Community is always your choice; Songs are private unless you share or publish them.

Your @tag. To publish a Song in the Community, like or comment, you choose a public username (your “@tag”) of 5–32 Latin letters, digits and underscores. It is shown with everything you do in the Community and has its own public profile page. Your tag must not impersonate another person, brand or organisation, mislead people about who you are, or be offensive; we may refuse or take action against a tag that does. You can change your tag once every 30 days. A tag you give up — by changing it or deleting your account — stays reserved for you for 30 days and is then free for others to take.

What is public. A Song in the Community — its title, lyrics, cover and audio — together with your @tag, your profile page with the Songs you have published there, your counts and badges, and the likes, comments and play counts on your Songs, can be seen by anyone, including people who are not signed in, and is indexed by search engines. If you have a subscription, a crown is shown next to your tag; nothing else about your purchases is shown. Do not put anything in a Song or a comment that you would not want everyone to see, especially personal information. Anyone can copy what is public: taking something down removes it from our site, but it cannot undo copies others have already made or remove it from search engines straight away.

Taking part. Signed-in users can like Songs in the Community and comment on them. A comment is plain text of up to 500 characters, may not contain links, and may reply to another comment (one level of replies) or mention someone by their @tag. We limit how many comments can be posted in a short time, and you cannot like your own Songs. As the author of a Song, you can see who liked it, turn off its comments and delete comments under it. You can delete your own comments, hide a person so that their Songs and comments are no longer shown to you, and report a Song or a comment (section 11). Plays of Community Songs are counted.

Your content in the Community. You keep your rights in the Songs, comments and @tag you put in the Community. You give us a worldwide, non-exclusive, royalty-free licence to host, store, copy, display, play, distribute and make them available on our website, in our apps, in link previews and in search results, and to adapt their format for that, for as long as they are in the Community and as needed to operate it. You are responsible for what you publish and must have the rights to all of it — including lyrics you typed yourself and anything in a title, cover or comment. Your Songs are still covered by section 7, and section 10 applies to everything you post.

Community rules. In the Community you must not:

harass, threaten, bully or insult anyone, or post hate against people based on who they are;
post sexual content of any kind involving minors, or sexually explicit content at all;
post spam, advertising or links, or promote other services, products or accounts;
impersonate anyone, use a misleading @tag, or post other people’s personal information;
manipulate likes, plays, comments, fans, rankings, badges or rewards — for example with several or fake accounts, bots, or by exchanging, buying or selling likes.

Moderation. We are not able to review everything users post and are not responsible for other users’ content, but we act on reports. We may hide or remove Songs and comments from the Community, and suspend or end your access to it — publishing, liking and commenting — if we reasonably believe you have broken these Terms or the law. While your access is suspended, your Songs and comments are not shown in the Community and you earn no rewards. Section 15 continues to apply to your account as a whole.

Badges and credits for fans. Badges are awarded automatically for activity in the Community and have no monetary value. Authors also earn credits for fans. A fan is another user who has made at least one song, whose like on any of your Songs is still there a day after it was given, and who passes the same checks against abuse as the welcome credits; each person counts as your fan only once. When you reach 10 fans you receive 10 credits, and then 10 credits for every further 25 fans, up to 50 credits per calendar month — credits above that are paid in the following months. Reward credits are described in section 4: they have no cash value and cannot be transferred. We may withhold or remove rewards obtained by manipulation, such as fake accounts or exchanged or farmed likes, and limit or close the accounts involved. We may change the badges, the reward rules and amounts, or end the rewards at any time; credits already received are not taken back unless they were obtained in breach of these Terms.

Notifications. If you allow notifications, we let you know about comments on your Songs, replies and mentions, likes, rewards and new badges. You can turn notifications off in your device or browser settings.

Leaving the Community. You can take a Song out of the Community at any time; it keeps its share link, but its likes and comments are deleted. Stopping its link or deleting the Song does the same. When you delete your account, your Community profile, likes and comments are deleted too (section 2). We may change, suspend or close the Community at any time.

10. Acceptable use

You agree not to use the Service to:

create, share or promote anything illegal, or anything that sexualises minors in any way;
harass, threaten, bully, defame or demean any person or group, or promote hate or violence against people based on who they are;
create sexually explicit material, or content that encourages self-harm, terrorism or other serious harm;
impersonate a real person — including imitating an identifiable singer’s voice — or create songs that falsely appear to come from, or be endorsed by, a real artist, brand or organisation;
record, play or otherwise submit anyone else’s voice for My voice, with or without their permission;
infringe anyone’s copyright, trademark, privacy, publicity or other rights, including by entering lyrics you have no right to use;
deceive people — spread disinformation, scams or fraudulent content — or manipulate streaming counts, charts or royalties, for example with artificial streams;
get around our credit system, usage limits or safety filters, or collect welcome credits more than once;
access the Service by bots, scrapers or other automated means, or through any interface other than the ones we provide; interfere with, overload or attack it; or try to get around its security or app-integrity checks;
copy, modify, reverse-engineer or decompile the apps or the Service, except where the law expressly allows it despite this restriction;
use the Service or its output to develop or train a competing AI model or service, or try to extract the underlying models or their data;
resell, sublicense or commercially provide access to the Service or to credits.

We may refuse, stop or remove any request, Song or shared page that we reasonably believe breaks these Terms or the law, and we may limit, suspend or close accounts that do.

11. Reports and copyright complaints

If you come across a shared Song or a Community comment that is offensive, harmful or infringing, use Report on its page or on the comment, or write to us. We review reports and may hide the page or the comment, remove the Song or take action on the account, including suspending its access to the Community.

If you believe a Song or shared page infringes your copyright or other rights, email support@melodo.app with: your contact details; a description of the work and your rights in it; the link to the page concerned; a statement that you believe in good faith the use is not authorised; and a statement, under penalty of perjury where applicable, that your notice is accurate and that you are the rights holder or authorised to act for them. We will act on valid notices promptly and may close the accounts of repeat infringers. If your content was removed and you believe that was a mistake, you can reply to us with an explanation.

12. Our rights

The Service — the apps, the website, their design, code, text, graphics, templates and the Melodo name and logo — belongs to us or our licensors and is protected by law. Subject to these Terms, we grant you a personal, non-exclusive, non-transferable, revocable licence to use the apps and the Service for their intended purpose. Your Songs are covered by section 7; nothing else is transferred to you.

If you send us feedback or ideas, we may use them freely without any obligation to you.

13. Third-party services

The Service relies on others, including Apple, Google (Firebase, Google Cloud and Google Play), Stripe, Adapty and the AI providers named in section 3. Your use of the App Store, Google Play, Sign in with Apple, Google Sign-In and Stripe checkout is also governed by those companies’ own terms. We are not responsible for services we do not control, and links to other websites are provided for convenience only.

14. Changes to the Service and to these Terms

We may add, change or remove features, or stop offering the Service. If we discontinue the Service entirely, we will give you reasonable notice and, where the law requires, refund prepaid subscription time you can no longer use.

We may update these Terms. The date at the top shows when they last changed. If a change is significant, we will tell you in the app, on the website or by email before it takes effect. Continuing to use the Service after that means you accept the updated Terms; if you do not, you can stop using the Service and delete your account.

15. Suspension and termination

You can stop using the Service and delete your account at any time (section 2).

We may suspend or close your account, or restrict your access, if you seriously or repeatedly break these Terms, if we must do so by law, or to protect the Service, other users or third parties. Where appropriate we will tell you why, and give you a chance to respond. If we close your account for a reason that is not your fault, we will refund any unused prepaid subscription time and purchased credits made on our website, and help you with a refund request for App Store and Google Play purchases.

Sections that by their nature should continue after these Terms end — including sections 6–7 (licences and your Songs), 12, 16, 17, 18 and 20 — continue to apply.

16. Disclaimers

Melodo is designed for creativity and fun. The Service and all Songs are provided “as is” and “as available”. To the fullest extent the law allows, we make no warranties, express or implied, including of merchantability, fitness for a particular purpose, non-infringement, accuracy, or that the Service will be uninterrupted, error-free or meet your expectations. AI output can be unexpected, inaccurate or unsuitable; please listen to a Song before relying on it or sharing it.

Nothing in these Terms limits any rights you have as a consumer that the law says cannot be waived or limited, such as statutory guarantees in the EU, the UK or Australia.

17. Limitation of liability

To the fullest extent the law allows:

we are not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or goodwill; and
our total liability for all claims relating to the Service is limited to the greater of the amount you paid us in the 12 months before the claim arose or USD 50.

These limits do not apply to liability that cannot be limited or excluded by law, including liability for death or personal injury caused by negligence, for fraud, or for intentional or grossly negligent conduct. If you are a consumer in the EU or the UK, we are responsible for foreseeable loss caused by our breach of these Terms or our failure to use reasonable care and skill.

18. Indemnity

If you are using the Service for business purposes, you agree to indemnify us against claims, losses and costs (including reasonable legal fees) arising from Your Content, from how you use your Songs, or from your breach of these Terms or of anyone’s rights. If you are a consumer, you are responsible for such losses only as the law of your country provides.

19. Apple and Google

If you downloaded Melodo from the Apple App Store:

These Terms are between you and us only, not with Apple, and we — not Apple — are solely responsible for the app and its content.
Your licence to use the app is limited to use on Apple-branded products you own or control, as permitted by the Usage Rules in Apple’s Media Services Terms and Conditions, except that the app may also be accessed by other accounts associated with you through Family Sharing or volume purchasing.
We are solely responsible for providing maintenance and support for the app. Apple has no obligation to do so.
If the app fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the app’s purchase price (if any). To the maximum extent permitted by law, Apple has no other warranty obligation for the app, and any other claims, losses, liabilities, damages, costs or expenses attributable to a failure to conform to a warranty are our responsibility, to the extent not disclaimed in these Terms.
We, not Apple, are responsible for addressing any claims by you or a third party relating to the app or your possession or use of it, including product liability claims, claims that the app fails to meet any legal or regulatory requirement, and claims under consumer protection, privacy or similar laws.
If a third party claims that the app or your possession and use of it infringes their intellectual property rights, we, not Apple, are responsible for investigating, defending, settling and discharging that claim.
You confirm that you are not located in a country subject to a U.S. Government embargo or designated as a “terrorist supporting” country, and that you are not on any U.S. Government list of prohibited or restricted parties.
You must comply with applicable third-party terms when using the app.
Apple and its subsidiaries are third-party beneficiaries of these Terms and, once you accept them, may enforce them against you.

Questions, complaints or claims about the app go to us, using the contact details in section 21. Where these Terms and Apple’s Licensed Application End User License Agreement differ on something Apple’s agreement requires, Apple’s wording applies for apps obtained from the App Store.

If you downloaded Melodo from Google Play, Google is not a party to these Terms and is not responsible for the app, and Google Play’s Terms of Service also apply to your use of Google Play.

20. Governing law and disputes

These Terms are governed by the laws of the country in which the developer is established, without regard to its conflict-of-laws rules. If you are a consumer, you also keep the protection of the mandatory laws of the country where you live, and you may bring a claim in the courts there.

Before starting any formal proceedings, please contact us first. Most problems can be solved quickly by email, and we will try in good faith to resolve yours within 30 days.

21. General

These Terms, together with the Privacy Policy and any terms shown to you at purchase, are the entire agreement between you and us about the Service. If any part of them is found unenforceable, the rest remains in effect. If we do not enforce a provision straight away, we do not give up the right to do so later. You may not transfer your rights under these Terms to anyone else; we may transfer ours to someone who takes over the Service, as long as your rights under these Terms are not reduced. These Terms may be translated; if a translation differs from this English version, the English version applies, except where the law requires otherwise.

Contact

Melodo — Hanna Freitag
Email: support@melodo.app
Website: melodo.app

When writing about your account, please include the email address you sign in with. In the app, Settings → Help opens an email that already includes your user ID.